Utility Department | Abita Springs

The Utility Office is responsible for new customer account set up, billing, receipt of payments, and the maintenance of utility records. The Town of Abita Springs provides Gas, Water and Garbage pickup to most utility customers in city limits.

Setting Up a New Account

1. Download your Utility Application Here.
- Direct Payment Plan Authorization Form- (Auto Draft)
- Termination of Utility Services

2. Print and fill out your application.

3. Email, mail or drop off your completed application.
-Email your completed Application to
dmaclean@abitaspringsla.gov

-Mail your completed Application to
Abita Springs Town Hall
Utility Department
PO Box 461
Abita Springs, LA 70420

-Drop off your Application at
72077 Live Oak Street
Abita Springs, LA 70420
Enter the Administrative Offices on the left side of the building.

4. Come to our Utility Office to pay your deposits.
A valid driver's license AND lease or purchase agreement are required to confirm address of service.

(985) 892-0711

Monday-Friday

8:00 AM-4:00 PM

There is a drop box for payments available on the left front side of the Annex Building.

NO CASH

Money orders or checks only please.

Deposit Fee Schedule

UTILITY DEPOSIT FEE SCHEDULE

Monthly Fees

Every customer is accessed a $1.00 monthly fee per service provided, along with a $1.00 Safe Drinking Water fee. For example if you have all four services: water, gas, sewer and garbage. You will be accessed $1 for each. Plus the $1 for the Safe Drinking Fee which would bring your monthly fees to $5.00.

METHODS OF UTILITY PAYMENTS

PAY BY PHONE - Call (877)805-1424 to pay your bill by phone.

PAY ONLINE - Payments may be made online at municipalonlinepayments.com/abitaspringsla

PAY AT THE OFFICE - Our office is open Monday-Friday 8:00am - 4:00pm. We are located at 72077 Live Oak Street.

DROP BOX – Personal checks, cashier checks, or money orders may be put in our drop box. PLEASE DO NOT PUT CASH IN THE DROP BOX!

ACH (Auto Draft) - Enroll in to automatically debit your bank account for monthly utility bill enabling the Town to have regular collection of payments and automated posting of payments to customer’s utility account.

Go to townofabitasprings.com click on the tab - I Want To - Set Up Utilities - Direct Payment Authorization Form, or you can pick up a form at the Town Utility office.

FISERV (Check Free Electronic Payments) - Utility payments that are made through your bank via email to us. There is no fee for this service. Every day we receive an email with all bank electronic payments which we process daily. There is no waiting for payments that may be delivered late, causing you to be charged a late fee. Bank check sent via United Postal Service are subject to late fees if they are received after the due date.

This service is done between you and your bank, not through the Town of Abita Springs. Contact your Bank and ask how to start sending check free electronic payments.

UTILITY DEPOSIT POLICY

Effective 1/3/2024

All commercial and residential accounts are charged a $50 nonrefundable service fee in addition to the deposit amount.

Anyone who owns a property they will not reside in and will use as a rental will be charged a master deposit for each property.

Tenants in a rental property will be required to pay a deposit on their service over and above the deposits held in the master deposit by the owner of the property at the time the service is put in their name.

If the tenant fails to pay a utility bill the debt will be satisfied in the following ways: